Orders and Shipping
Orders and Shipping
At Lumiyoo, we strive to provide you with a seamless shopping experience from checkout to delivery. Here's everything you need to know about placing orders and our shipping policies:
Order Processing:
- Once you place an order with us, our team works diligently to process and fulfill it as quickly as possible.
- Orders are typically processed within 1 day, excluding weekends and holidays.
- You will receive a confirmation email with your order details and tracking information once your order has been shipped.
Shipping Information:
- We offer shipping within the United States.
- We partner with trusted carriers to ensure reliable and timely delivery of your order.
- Shipping costs and delivery times may vary depending on your location and selected shipping method.
- For orders over $30, we offer free standard shipping. For orders below $30, standard shipping rates apply.
International Shipping:
- At this time, we only offer shipping within the United States. We hope to expand our shipping options in the future to serve our international customers.
Order Tracking:
- You can track the status of your order using the tracking number provided in your shipping confirmation email.
- If you have any questions about your order or shipping, feel free to contact our customer service team for assistance.
Returns and Exchanges:
- We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return and exchange policy.
- Please refer to our Return Policy for detailed information on returns and exchanges.
Contact Us:
- If you have any further questions about orders, shipping, or anything else, please don't hesitate to reach out to our customer service team. We're here to help!
Thank you for choosing Lumiyoo for your skincare and beauty needs. We appreciate your support and look forward to serving you!